1. Sign the dxFeed Agreement

Once you have purchased dxFeed, your credentials will be available in your dashboard after signing the agreement. Your username and password will be hidden until the agreement is signed - simply click the Sign the Agreement link, complete it, and your credentials will become visible.

Note down your credentials - you will need them in the next steps.

2. Connect dxFeed to DeepCharts

Once you have your credentials, you can now add the dxFeed connection inside DeepCharts.

1. Open DeepCharts

2. Click on Select a Connection & Feed Settings

3. In the Feed Settings window, click Add Connection

4. Fill in the following details:

   • Name — Enter a name for your data feed profile (you can name this anything)

   • Feed Source — Select dxFeed

   • Username — Enter the username from your DeepCharts dashboard

   • Password — Enter the password from your DeepCharts dashboard

   • Server — Select Website Account

   • Dom Type — Select MBO if you have a Market Depth (Level 2) feed, otherwise select MBP

5. Click Save and close the Feed Settings window

6. Click on Select a Connection again, find your newly created data feed profile, and connect to it

7. Make sure the circle turns green - this confirms a successful connection

   

   
   

3. Configure Symbol Manager

Once dxFeed is connected, verify that the data feed is linked to the correct exchanges before opening any chart.

1. Click on your connection to disconnect first

2. Go to Options in the top menu

3. Click on Symbol Manager

4. Check that your preferred exchange is listed and set to your dxFeed profile:

   • If your exchange is already listed — Right-click on the row of your exchange under the Data Feed column, change the data feed source to your dxFeed profile, and press Set

   • If your exchange is not listed — Click Subscribe, search for your exchange, set the Data Feed Source to your dxFeed profile, and press Set

5. Close the Symbol Manager

6. Reconnect to your dxFeed profile and make sure the circle turns green

   

4. Open a Price Chart

Once the Symbol Manager confirms your feed is active, you can open a chart.

1. Go to New in the top menu

2. Click on Price Chart

3. A dialog will appear - select your instrument (e.g. ES, NQ and etc.)

4. Click OK or Open - the chart will load with live dxFeed data

   

You are now live on DeepCharts with dxFeed data feed.

5. Using the Same Feed on DeepCharts & DeepDom

If you have access to both DeepCharts and DeepDom, you do not need a separate subscription or separate credentials. Both platforms share the same bridge for dxFeed connectivity.

Simply use the following on both platforms:

• The same dxFeed credentials

• The same Server (Website Account)

• The same Dom Type setting

Steps to Connect DeepDom

1. Open DeepDom

2. Go to the connection/datafeed settings

3. Enter the same dxFeed credentials used in DeepCharts

4. Select Website Account as the Server and match the Dom Type setting

5. Click Connect

   

   
   

Both platforms will now run simultaneously on the same dxFeed data feed without any conflicts.

Still Having Trouble?

Our support team is available 24/7 and ready to help you with any issue you encounter.

When reaching out, please include:

• A screenshot of the issue

• A brief description of what you were trying to do

Support Ticket (Fastest Response) Visit www.deepcharts.com and create a support chat directly on our website.

Email Support Reach us at support@deepcharts.com — please note that email responses may take a little longer than a support chat.