1. Sign the Agreements in Rithmic Trader Pro (RTrader Pro)

Why This Step Is Required

Rithmic requires you to review and sign several electronic agreements (risk disclosures, data usage, and routing agreements) before any third-party platform can establish a live data or trading connection. If these agreements are not accepted, the connection from DeepCharts will either fail or remain in a "not authorized" state — even if your credentials are correct.

Professional vs. Non-Professional Status

During the agreement signing process, Rithmic will ask you to declare your market data status. It is important to understand the difference before selecting:

Professional

• Applies to licensed financial advisors, analysts, or anyone using market data for business or institutional purposes

• Subject to higher exchange fees

Non-Professional

• Applies to individual retail traders using data for personal trading only

• Subject to lower exchange fees

• Recommended for most DeepCharts users

Note - For most retail traders, select Non-Professional. If you are unsure, consult your broker or a financial advisor before selecting Professional status.

Steps to Sign the Agreements

1. Download and install Rithmic Trader Pro (RTrader Pro) using the link provided after your purchase

2. On the login screen, enter the Rithmic username and password received from your DeepCharts dashboard

3. Select the correct System / Server — choose Rithmic Paper Trading

4. For Gateway, select the one nearest to your location, or choose Chicago (Global Server)

5. Click Login — the platform will automatically present any pending agreements and disclosures

6. When prompted for your market data status, select Non-Professional (unless you qualify as a professional)

7. Carefully read each agreement and click Accept until no further agreement windows appear

8. Once you reach the main RTrader Pro interface with no more prompts, you can close the platform

   

Note - You only need to repeat this process if your account is reset or if Rithmic introduces new mandatory agreements in the future.

2. Connecting DeepCharts via RTrader Pro Plugin

RTrader Pro acts as a data gateway between Rithmic and DeepCharts. When connected via the plugin, RTrader Pro pulls live data from Rithmic and feeds it directly into DeepCharts. This allows you to run multiple trading platforms simultaneously on the same Rithmic account without any session conflicts.

Step 1 – Setting Up RTrader Pro

1. Open RTrader Pro on your computer

2. On the login screen, enter your Rithmic credentials

3. Select Rithmic Paper Trading as the Server

4. Select your Gateway — choose the one nearest to your location or Chicago (Global Server)

5. Make sure Allow Plugins is turned ON before logging in

6. Click Login and keep RTrader Pro running in the background
   
   

   

Performance Settings

7. Once logged in, go to the top menu and click Preferences

8. Navigate to the Performance tab

9. Under Max Market Data Updates/Second, set both Quotes and Order Book sliders to No Max

10. . Make sure Adjust to keep up with market data inflow is checked

11. . Click OK

    

Note - Ensure this is set to No Max at all times. If the limit is set too low, you may experience data delays during high volatility market conditions where data inflow is significantly higher than usual.

Step 2 – Setting Up DeepCharts

1. Open DeepCharts and go to the connection/datafeed settings

2. Click Add Connection

3. Under Feed Source, select Rithmic - RAPI

4. Enter your Rithmic credentials

5. Select the same Server and Gateway you used in RTrader Pro

6. Scroll down to Advanced and enable Use RTrader Pro Plugin

7. Click Save and then Connect

   

Important: Both platforms must use the same Server and Gateway. Keep RTrader Pro open at all times while using DeepCharts — if you close it, DeepCharts will instantly lose its data connection.Still Having Trouble?

Still Having Trouble?

Our support team is available 24/7 and ready to help you with any issue you encounter.

When reaching out, please include:

• A screenshot of the issue

• A brief description of what you were trying to do

Support Ticket (Fastest Response)
Visit www.deepcharts.com and create a support ticket directly on our website.

Email Support
Reach us at support@deepcharts.com — please note that email responses may take a little longer than a support ticket.