Overview

This error appears when DeepChart cannot locate required data folders inside the local database directory. It typically occurs after the database or symbol folders are deleted manually while the platform is still running.

Cause

• Data folders inside the DeepChart database directory were deleted manually

• DeepChart is still referencing paths that no longer exist

• Required folders were not recreated because the platform was not restarted

This is a local file system issue, not a data feed or server error.

Solution: Restart DeepChart

Steps

1. Close DeepChart completely

2. Make sure DeepChart is no longer running in the background

3. Reopen DeepChart

4. Load the affected chart again

When DeepChart starts, it will automatically recreate the missing folder structure and download fresh data.

✅ The error should now be resolved.

Important Notes

• Always restart DeepChart after deleting any database or symbol folders

• Do not delete data folders while charts are actively loading

• DeepChart automatically regenerates required directories on startup

Prevention Tips

• Close DeepChart before making any manual changes to database folders

• Use in-app options (when available) instead of manual deletion

• Restart the platform after any file-level maintenance