Once you have purchased the Rithmic feed from your DeepChart dashboard and received your credentials, follow the steps below to connect your account to DeepChart.

1. Sign the Agreements in Rithmic Trader Pro (RTrader Pro)

Why This Step Is Required

Rithmic requires you to review and sign several electronic agreements (risk disclosures, data usage, and routing agreements) before any third-party platform can establish a live data or trading connection. If these agreements are not accepted, the connection from DeepChart will either fail or remain in a "not authorized" state - even if your credentials are correct.

Professional vs. Non-Professional Status

During the agreement signing process, Rithmic will ask you to declare your market data status. It is important to understand the difference before selecting:

Professional

• Applies to licensed financial advisors, analysts, or anyone using market data for business or institutional purposes

• Subject to higher exchange fees

Non-Professional

• Applies to individual retail traders using data for personal trading only

• Subject to lower exchange fees

• Recommended for most DeepChart users

For most retail traders, select Non-Professional. If you are unsure, consult your broker or a financial advisor before selecting Professional status.

Steps to Sign the Agreements

1. Download and install Rithmic Trader Pro (RTrader Pro) using the link provided after your purchase

2. On the login screen, enter the Rithmic username and password received from your DeepChart dashboard

3. Select the correct System / Server - choose Rithmic 01

4. For Gateway, select the one nearest to your location, or choose Chicago (Global Server)

5. Click Login - the platform will automatically present any pending agreements and disclosures

6. When prompted for your market data status, select Non-Professional (unless you qualify as a professional)

7. Carefully read each agreement and click Accept until no further agreement windows appear

8. Once you reach the main RTrader Pro interface with no more prompts, you can close the platform
   
   

   

   
   
   

The agreements are now stored on Rithmic's servers. You do not need to keep RTrader Pro open while using DeepChart.

You only need to repeat this process if your account is reset or if Rithmic introduces new mandatory agreements in the future.

2. Connect Rithmic to DeepChart

Once your agreements are signed, you can now add the Rithmic connection inside DeepChart.

1. Open DeepChart and go to the connection/datafeed settings

2. Click Add Connection

3. Fill in the following fields:

Basic Connection Fields

• Name - Set this to a label that clearly identifies the connection

• Feed Source - Choose Rithmic RAPI from the dropdown list

Login Info

• Username - Enter your Rithmic username from your DeepChart dashboard

• Password - Type the matching Rithmic password. Make sure there are no leading or trailing spaces

• Server - Select Rithmic 01

• Gateway - Choose the gateway closest to your location, or select Automatic and DeepChart will select the closest one for you

  • Tip: Not sure which gateway to choose? Select Automatic and DeepChart will handle it for you

  • Tip: Want to manually select? Run the Diagnostic Report first to check your ping to EU and US servers and choose the closest region

• Include Commissions - Enable if you want DeepChart to include broker commission information in P&L calculations

• Show Only Active Accounts - Enable if you only want active accounts to be displayed
  
  

  

  
  
  

Note: Once you have filled in your login credentials, click Save and then Connect to proceed.

Advanced (Optional)

• Connect Only Trading - Enable this toggle if you want to use this connection strictly for routing and executing trades, without pulling any live or historical market data.

  • Critical Note: Do not enable this if this connection is set as your main data feed in Symbol Manage. Doing so will block the connection from fetching market data and your charts will fail to load. Only turn this on if you are using a completely separate data feed for charting and want this specific connection solely for trade execution.

• Use RTrader Pro Plugin - Enable if you are connecting through RTrader Pro Plugin

  • Note: Follow our guide here - Connecting RTrader Pro with DeepChart

• Connection Portfolio Mode - Choose between:

  • Native - positions sourced directly from the broker

  • Avg Price - positions calculated by DeepChart based on average price

1. Click Save and then Connect
   
   

   

   
   
   

3. Configure Symbol Manage

Once Rithmic is connected, verify that the data feed is linked to the correct exchanges before opening any chart.

1. Go to Options in the top menu

2. Click on Symbol Manage

3. Check that your preferred exchange is listed and connected to your Rithmic data feed

4. If your exchange is already listed - right-click on the row under the Data Feed column, change the data feed source to your Rithmic connection and press Set

5. If your exchange is not listed - click Subscribe, search for your exchange, set the Data Feed Source to your Rithmic connection and press Select

6. Close the Symbol Manage
   
   

   

   
   
   

4. Open a Price Chart

Once the Symbol Manage confirms your feed is active, you can open a chart.

1. Go to New in the top menu

2. Click on Price Chart

3. A dialog will appear - select your instrument (e.g. ES or NQ)

4. Click OK or Open - the chart will load with live Rithmic data
   
   

   

   
   
   

You are now live on DeepChart with Rithmic data feed.

5. Using the Same Feed on DeepChart & DeepDom

If you have access to both DeepChart and DeepDom, you do not need separate credentials. Both platforms share the same bridge for Rithmic data feed connectivity.

Simply use the following on both platforms:

• The same Rithmic credentials

• The same Gateway

• The same Server

Steps to Connect DeepDom

1. Open DeepDom

2. Go to the connection/datafeed settings

3. Enter the same Rithmic credentials used in DeepChart

4. Select the same Server and same Gateway

5. Click Connect
   
   

   

   
   
   

Both platforms will now run simultaneously on the same Rithmic data feed without any conflicts.

Still Having Trouble?

Our support team is available 24/7 and ready to help you with any issue you encounter.

When reaching out, please include:

• A screenshot of the issue

• A brief description of what you were trying to do

Support Ticket (Fastest Response) Visit www.deepcharts.com and create a support ticket directly on our website.

Email Support Reach us at support@deepcharts.com - please note that email responses may take a little longer than a support ticket.